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Privacy Policy
Privacy Policy for Litraresoul.com
Introduction
This Privacy Policy explains how Litraresoul (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make purchases from https://www.litraresoul.com (the “Site”). By using our Site, you agree to the practices described in this policy.
1. Personal Information We Collect
a. Device Information
When you visit the Site, we automatically collect:
- Technical data: IP address, browser type, time zone, cookies, and device identifiers.
- Usage data: Pages/products viewed, referral sources (e.g., search terms or ads), and interaction patterns (e.g., clicks, scrolls).
Technologies used:
- Cookies (Learn more).
- Log files (IP address, ISP, timestamps).
- Pixels/Web Beacons (track browsing behavior).
b. Order Information
When you purchase, we collect:
- Name, billing/shipping address, email, phone number.
- Payment details (processed securely via third-party gateways like Stripe/PayPal).
c. Marketing Consent
If you subscribe to SMS/text updates:
- You consent to recurring automated messages. Reply STOP to unsubscribe. Message/data rates may apply.
2. How We Use Your Information
Order Information is used to:
- Process payments, ship orders, and provide invoices.
- Communicate updates, offers, or security alerts.
- Screen for fraud/risk (e.g., high-value rare items).
- Personalize ads based on your preferences.
Device Information helps us:
- Optimize Site performance (via tools like Google Analytics).
- Run targeted ads (e.g., retargeting campaigns).
- Analyze marketing effectiveness.
3. Sharing Your Information
We share data with:
- Service Providers: Payment processors (Stripe, PayPal), shipping carriers (DHL, FedEx), and analytics platforms (Google Analytics).
- Legal Compliance: To comply with laws, subpoenas, or protect our rights.
- Advertising Partners: For behavioral ads (e.g., Facebook, Google Ads).
Third-Party Links:
Our Site may link to external services (e.g., social media). We are not responsible for their privacy practices.
4. International Data Transfers
As a cross-border business:
- Your data may be transferred outside Europe (e.g., to U.S./Canada servers).
- We ensure compliance with GDPR and local laws via safeguards like Standard Contractual Clauses (SCCs).
5. Your Rights
- Access/Delete: Request a copy of your data or ask us to delete it (contact support@shops-support.net).
- Opt-Out of Ads: Use links below:
- GDPR/CCPA: EU/California residents may have additional rights (e.g., data portability).
6. Data Retention
We retain Order Information indefinitely unless you request deletion. Device Information is anonymized after 24 months.
7. Security
We use SSL encryption and PCI-compliant payment processors. However, no online method is 100% secure.
8. Policy Updates
We may update this policy to reflect legal or operational changes. Continued Site use implies acceptance.
9. Contact Us
For questions or complaints:
- Email: support@shops-support.net